INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Q: What payment methods do you accept?

We accept a variety of payment methods to make your shopping experience convenient. You can pay for your order using major credit cards, debit cards or Online Wallets

How long does shipping take?

Shipping times may vary depending on your location and the product you've ordered. Generally, we strive to process and ship orders within 1-2 business days. Once shipped, the estimated delivery time will be provided at the checkout page.

What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, please contact our customer support team within 14 days of receiving your items. We will guide you through the return process and provide a refund or exchange, subject to our return policy.

How can I track my order?

Once your order is shipped, we will send you a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment. Alternatively, you can log into your account on krsglobalshop.com to check the status of your order.

Can I cancel or modify my order?

We understand that circumstances may change. If you need to cancel or modify your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, depending on the status of your order.

How can I contact your customer support?

We're here to assist you! You can reach our customer support team by emailing support@krsglobalshop.com or by filling out the contact form on our website. We strive to respond to all inquiries within 24 hours.

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